The City of Rome has a Call Centre offering information about transport, public office hours, documents, garbage disposal, and more. This service is available 24 hours a day seven days a week in Italian and from Monday to Friday from 9:00 a.m. to 7:00 p.m. and Saturday from 8:00 to 01:00pm inItalian and inEnglish.

 

In Rome, like in all big cities, you must be aware of pickpockets that usually operate in crowded places such as busses, the metro, markets, etc. They usually choose tourists and foreigners. We advise you not to carry too much cash and to keep your documents in an internal pocket. Aside from this, the city of Rome is considered to be quite safe.

1) Vist the original district of Coppedè: the most original artistic and architectural experiment to be undertaken in Rome in the early 20th century is undoubtedly the housing construction in the area between Via Salaria and Via Nomentana.

2) Take a walk in the monumental park of Villa Torlonia. An enchanting garden in which are contained many and unexpected wonders: the Casino Nobile, recently restored, which was the residence of the Mussolini’s family during fascism period; the Casina delle Civette, a jewel of Art Nouveau and venue of the only museum of stained glass art in Italy; theaters, greenhouses and beautiful old trees hidden within the park.

3) Visit the Non-Catholic Cemetery, a peaceful and fascinating place where you can find the monumental graves of famous poets and artists such as Keats, Shelley, Andersen and Goethe.

4) Climb up the Gianicolo Hill to enjoy a wonderfull panoramic view of the entire city of Rome!

5) Climb up the Aventino Hill, reach the top and take a peek at the famous “keyhole” of the Villa of Malta’s knights, to observe a secret and magical view of St. Peter’s Basilica!

6) Spend an evening in the Monti district: a popular and historical area built on one of the seven Roman hills, the Esquiline, where worth getting lost in the several alleys to discover small handcraft workshops and delicious culinary shops.

7) Have a dinner in the Garbatella district, a small suburb originally used as landing place for boats coming from Ostia. Here you can find the atmosphere of one time, full of authentic charm, not yet polluted by the frenetic rhythms of today.

8) Take a bike ride on the cobblestone pave of the “Queen of Roads”: the Appia Antica Regional Park, a genuine green lung of the city, still nowadays offers some significant glimpses of antique remains, such as the impressive aqueducts and a stretch of an unbroken roman countryside as the Caffarella Valley.

 

 9.2   Safety in Rome

Contrary to what many guidebooks say, Rome is a very safe city. There are no bad parts of town, except the two main train Stations (Termini and Tiburtina) where homeless use to find a repair for the night. Walking around anywhere in the city centre at night is not a problem.

Pickpocketing can be a problem in certain heavily-touristed parts of Rome (i.e. around the Colosseum and Forum area), and on crowded buses (i.e. line 64) and subway trains (i.e. Metro A). The pickpockets usually work in groups of two to three women and small children, but they are absolutely non-violent.

It may happens to meet a dishonest taxi driver in Rome. To avoid any scam, make sure your taxi is licensed and metered, and always go with the metered fare, never an arranged price.

Probably the biggest safety risk in Rome is the traffic. So, please, take notes of the following advises:

·         cross the street only where there are pedestrian stripes (crosswalks);

·         when it’s really late, be careful of cars going extra fast.

If you need a doctor in hotel for a simple matter, or to get a prescription, ask at DOC24 ( www.doc24.eu) they will send you a private doctor who can help you. 

If you are nearby the Vatican’s, you can reach the "Guardia Medica Turistica" (on via Emilio Morosini, 30), at the Nuovo Regina Margherita hospital in Trastevere.

For a real medical emergency, call (or ask passersby to call for you) 118.

 

To report a stolen or lost credit card, call the issuing bank or call the following 24-hour numbers:

 

American Express: 06-72900347

 

Visa & Mastercard: 800-819014

 

Cartasi: 800-151616

 

Diner’s Club:  800-864064

 

 

All mobile phones have a unique identification code, the IMEI (International Mobile Equipment Identity) code. This belongs to the handset and is associated with a card, the SIM(Subscriber Identification Module) card, which holds the telephone number assigned to a customer. Access to the SIM card can be protected by personalising the card with a 4 digit PIN number.

The IMEI number provides protection if a phone is lost or stolen. The IMEI code is clearly shown on the paperwork at time of purchase. Make a note of it and keep it separate from the mobile in case the phone is lost or stolen. If the purchase paperwork is not available, it is possible to find the IMEI number by entering: * # 0 6 # on the keypad.

The loss or theft of a mobile cell phone must be reported to the service provider. They will need the IMEI number or details of the SIM card. The service will be suspended and the telephone blocked making it impossible for anyone else to use it, and the phone may be traced. The owner is responsible for payment of any calls made until the SIM is blocked unless they have taken out insurance with the supplier.

 

If the phone is stolen, a declaration can also be made at the nearest police station (Carabinieri); police must be supplied with the IMEI number.

If the phone is found, report it to the service provider.

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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