CITY OF ROME 

The City of Rome has a Call Centre offering information about transport, public office hours, documents, garbage disposal, and more. This service is available 24 hours a day seven days a week in Italian and from Monday to Friday from 9:00 a.m. to 7:00 p.m. and Saturday from 8:00 to 01:00pm inItalian and inEnglish.
Tel: 06 06 06
 
In Rome, like in all big cities, you must be aware of pickpockets that usually operate in crowded places such as busses, the metro, markets, etc. They usually choose tourists and foreigners. We advise you not to carry too much cash and to keep your documents in an internal pocket. Aside from this, the city of Rome is considered to be quite safe.
 
 
9.1   THINGS TO DO AND TO VISIT IN ROME
9.1.1    Markets
1) Porta Portese Market, every sunday, from 6:00 am to 2:00 pm: second hand, various objects, clothing, antiques
Via di Porta Portese, Rome
2) Via Sannio Market, monday trough saturday from 6:00 am to 2:00 pm: second hand, various objects, clothing, antiques
Via Sannio, Rome
3) Circo Massimo Organic Market, every saturday from 9:00 am to 4:00 pm, and every sunday from 9:00 am to 6:00 pm: organic food from the Rome’s countryside
Via di San Teodoro, 74, Rome
4) Trionfale Market, monday trough saturday from 6:00 am to 2:00 pm: food and clothing
Via Andrea Doria, 3, Rome
5) Testaccio Market, monday trough saturday from 6:00 am to 2:00 pm: food
Via Beniamino Franklin, Rome
6) Esquilino Market, monday trough saturday from 6:00 am to 2:00 pm: food, international food, exotic food from all over the world
Via Principe Amedeo, Rome
 
9.1.2    Hidden Beauties
1) Vist the original district of Coppedè: the most original artistic and architectural experiment to be undertaken in Rome in the early 20th century is undoubtedly the housing construction in the area between Via Salaria and Via Nomentana.
2) Take a walk in the monumental park of Villa Torlonia. An enchanting garden in which are contained many and unexpected wonders: the Casino Nobile, recently restored, which was the residence of the Mussolini’s family during fascism period; the Casina delle Civette, a jewel of Art Nouveau and venue of the only museum of stained glass art in Italy; theaters, greenhouses and beautiful old trees hidden within the park.
3) Visit the Non-Catholic Cemetery, a peaceful and fascinating place where you can find the monumental graves of famous poets and artists such as Keats, Shelley, Andersen and Goethe.
4) Climb up the Gianicolo Hill to enjoy a wonderfull panoramic view of the entire city of Rome!
5) Climb up the Aventino Hill, reach the top and take a peek at the famous “keyhole” of the Villa of Malta’s knights, to observe a secret and magical view of St. Peter’s Basilica!
6) Spend an evening in the Monti district: a popular and historical area built on one of the seven Roman hills, the Esquiline, where worth getting lost in the several alleys to discover small handcraft workshops and delicious culinary shops.
7) Have a dinner in the Garbatella district, a small suburb originally used as landing place for boats coming from Ostia. Here you can find the atmosphere of one time, full of authentic charm, not yet polluted by the frenetic rhythms of today.
8) Take a bike ride on the cobblestone pave of the “Queen of Roads”: the Appia Antica Regional Park, a genuine green lung of the city, still nowadays offers some significant glimpses of antique remains, such as the impressive aqueducts and a stretch of an unbroken roman countryside as the Caffarella Valley.
 
 9.2   Safety in Rome
Contrary to what many guidebooks say, Rome is a very safe city. There are no bad parts of town, except the two main train Stations (Termini and Tiburtina) where homeless use to find a repair for the night. Walking around anywhere in the city centre at night is not a problem.
9.2.1    Pickpockets
Pickpocketing can be a problem in certain heavily-touristed parts of Rome (i.e. around the Colosseum and Forum area), and on crowded buses (i.e. line 64) and subway trains (i.e. Metro A). The pickpockets usually work in groups of two to three women and small children, but they are absolutely non-violent.
9.2.2   Taxis
It may happens to meet a dishonest taxi driver in Rome. To avoid any scam, make sure your taxi is licensed and metered, and always go with the metered fare, never an arranged price.
9.2.3    Crossing the street
Probably the biggest safety risk in Rome is the traffic. So, please, take notes of the following advises:
·         cross the street only where there are pedestrian stripes (crosswalks);
·         when it’s really late, be careful of cars going extra fast.
9.2.4   In case of Emergency
If you need a doctor in hotel for a simple matter, or to get a prescription, ask at DOC24 ( www.doc24.eu) they will send you a private doctor who can help you. 
If you are nearby the Vatican’s, you can reach the "Guardia Medica Turistica" (on via Emilio Morosini, 30), at the Nuovo Regina Margherita hospital in Trastevere.
For a real medical emergency, call (or ask passersby to call for you) 118.
 
PHONE NUMBERS TO REPORT STOLEN CREDIT CARDS
 
To report a stolen or lost credit card, call the issuing bank or call the following 24-hour numbers:
 
American Express: 06-72900347
 
Visa & Mastercard: 800-819014
 
Cartasi: 800-151616
 
Diner’s Club:  800-864064
 
 
LOST OR STOLEN MOBILE TELEPHONES
 
All mobile phones have a unique identification code, the IMEI (International Mobile Equipment Identity) code. This belongs to the handset and is associated with a card, the SIM(Subscriber Identification Module) card, which holds the telephone number assigned to a customer. Access to the SIM card can be protected by personalising the card with a 4 digit PIN number.
The IMEI number provides protection if a phone is lost or stolen. The IMEI code is clearly shown on the paperwork at time of purchase. Make a note of it and keep it separate from the mobile in case the phone is lost or stolen. If the purchase paperwork is not available, it is possible to find the IMEI number by entering: * # 0 6 # on the keypad.
The loss or theft of a mobile cell phone must be reported to the service provider. They will need the IMEI number or details of the SIM card. The service will be suspended and the telephone blocked making it impossible for anyone else to use it, and the phone may be traced. The owner is responsible for payment of any calls made until the SIM is blocked unless they have taken out insurance with the supplier.
 
If the phone is stolen, a declaration can also be made at the nearest police station (Carabinieri); police must be supplied with the IMEI number.
If the phone is found, report it to the service provider.
 
  
 
 EMERGENCY TELEPHONE NUMBERS IN ITALY
 
Service
Telephone
Police (Carabinieri)
112
General Emergency (Soccorso pubblico di emergenza)
113
Fire Brigade (Vigili del fuoco)
115
Forest Fire (Incendio boschivo)
1515
Car Breakdown Assistance (Soccorso stradale)
116
Ambulance/Medical Emergencies (Emergenza sanitaria)
118
 
 
 
 
EMERGENCY NUMBERS FOR LAZIO
 
Service
Telephone
City Police Rome (Polizia municipale)
06-67691
Central Police Station Rome (Questura)
06-46861
Highway Police (Polizia stradale)
06-22101
Italian Red Cross (Ambulance Emergency)
06-5510
First Aid at Home (Evening and holidays)
06-58201030
Blood Transfusion (Trasfusioni urgenti)
06-49970860/1
Poison Control (Centro antiveleni)
06-490663 / 06-3054343
Anti-Drug Centre (Centro antidroga)
840002244
Veterinary Emergency
06-6621686
Animal Protection (Ente Nazionale Protezione animali)
06-3242873
Automobile Club Road Service (ACI soccorso stradale)
803116
Motorcycle/Scooter Towing Service (24/24hr) (SOS moto)
800300411 / 330300411
 
 
 
LIST OF POLICE STATIONS
 
 
 
 
 
NIGHT PHARMACIES (CHEMISTS) IN ROME
 
The website Federfarmaroma has daily updates indicating the schedule of all pharmacies: http://www.federfarmaroma.com/turnifarmacie.php  (in Italian)
For additional pharmacies on duty and pharmacies located outside the City of Rome, please check the local newspaper or check the notice on the closed pharmacy door listing the available pharmacies and doctors.
 
 
 
HOSPITALS IN ROME WITH EMERGENCY FACILITIES 
 
 
Hospital
Address
Telephone
Ospedale Odontoiatrico G. Eastman
Viale Regina Elena 287, 00161
06-844831
Policlinico Umberto I
Viale Del Policlinico 155, 00161
06-491911
San Giovanni Addolorata
Via Amba Aradam 8, 00184
06-77051
Ospedale San Giacomo
Via Antonio Canova 29, 00186
06-36266355
Fatebenefratelli San Giovanni Calibita
Via di Ponte Quattro Capi 39, 00186
06-6837324
Ospedale Pediatrico Bambino Gesù
Piazza Sant'Onofrio 4, 00165
06-68591
Ospedale Generale Santo Spirito
Lungotevere In Sassia 3, 00193
06-68352241
Ospedale San Carlo Di Nancy
Via Aurelia 275, 00165
06-39706349
Azienda Ospedaliera San Camillo - Forlanini
Via Portuense 332, 00149
06-58703033
Policlinico Universitario Agostino Gemelli
Largo Agostino Gemelli 8, 00168
06-30154036
Ospedale Madre Giuseppina Vannini
Via Acqua Bullicante 4, 00177
06-24291255
Ospedale Sandro Pertini
Via Dei Monti Tiburtini 385, 00157
06-41431
Centro Traumatologico Ortopedico Andrea Alesini
Via San Nemesio 21, 00145
06-51001
Ospedale Generale Di Zona Cristo Re
Via Delle Calasanziane 25, 00167
06-61245218
San Pietro Fatebenefratelli
Via Cassia 600, 00189
06-33582294
Ospedale Sant'Andrea
Via di Grotta Rossa 1037, 00189
06-3377550
Azienda Complesso Ospedaliero San Filippo Neri
Via Martinotti 20, 00135
06-33062688
Ospedale Sant'Eugenio
Piazzale Dell'Umanesimo 10, 00144
06-51002230
Policlinico Casilino
Via Casilina 1049, 00169
06-23188239
 
 
 
 
EMBASSIES IN ROME  
 
 
 
 
INTERNATIONAL DIAL CODES 
 
 
To call abroad you must dial 00 + country code + city code + phone number
 
Some international dial codes:
 
 
Argentina
0054
Austria
0043
Belgium
0032
Belarus
00375
Bulgaria
00359
Canada
001
Cile
0056
Cina – Hong Kong
00852
Cina – Shanghai
0086
Czech Republic
00420
Denmark
0045
Finalnd
00358
France
0033
Germany
0049
Greece
0030
Hungary
0036
Ireland
00353
Israel
00972
Lichtenstein
0041/00423
Luxembourg
00352
Netherlands
0031
New Zealand
0064
Norway
0047
Poland
0048
Portugal
00351
Romania
0040
Slovak Republic
00421
Singapore
0065
Spain
0034
Sweden
0046
Switzerland
0041
UK
0044
United Arab Emirates
00971
USA
001
Yugoslavia
00381
 
 
 
 
 
 
TIPPING[1]
You are not expected to tip on top of restaurant service charges but you can leave a little extra if you feel service warrants it. If there is no service charge, the customer should consider leaving a 10% tip, but this is not obligatory. In bars, Italians often leave small change as a tip, maybe only 0.10 €. Tipping taxi drivers is not common practice, but you are expected to tip the porter at top-end hotels.
 
Ordering Coffee
If you are a Starbuck’s habitué you will find yourself at a disadvantage in Rome. Coffee does not come in sizes here. An espresso is a thimbleful of rich, black liquid. A cappuccino fits into a smallish cup. Only a few places serve fancy flavors, which are frowned-upon by serious coffee drinkers. The legitimate varieties of Italian coffee are these:
 
Caffé ristretto: For those who like their espresso extra strong.
Caffé lungo:The opposite of a ristretto. Basically, it’s watered-down espresso. The barista gives an extra long pull on the lever to achieve this effect.
Caffé Americano: Really watered-down espresso, a single shot with 6-8 ounces of water added.
Caffé macchiato: A regular shot of espresso topped with a spoonful of milk foam
Caffé corretto: A personal favorite, this literally means "corrected coffee". The stimulating effect of the caffeine is “corrected” by the soporific effect of an additive such as brandy or grappa.
Caffé latte: This is coffee with lots of milk, no foam. Do not shorten the term to “latte” unless you want a glass of milk. Latte is the Italian word for milk with no coffee implied.
Cappuccino normale: The genuine article.
Café or cappuccino ben caldo or bollente: Ask for this if you want your drink boiling hot. Traditional cappuccino is merely warm.
Café or cappuccino Hag: Hag is actually a brand name (the "h" is silent), but it’s a sure way of guaranteeing that you will get your brew decaffeinated. Decaffinato, isn’t always understood.
Cappuccino drinkers note: You can order it senza schiuma if you don’t want foam. You may be asked if you want cioccolata over your foam. Say "si ". It's a lovely dusting of chocolate.
Caffè marocchino: it has nothing to do with Morocco and every barista has his own recipe, so it will always be a surprise. Basically it's coffee on top of a taste of dark bitter chocolate, then whipped cream or milk foam and chocolate powder on top.
 
 
Restaurant Etiquette
 
Roman restaurant etiquette dictates that the worst thing you can do to a diner is to rush him. Rush is a four-letter word. We do not rush over meals, we relax, we converse, we take time.
This means that you may not get a menu until you ask for it. You will almost certainly have to wait a significant period of time between courses. Nothing could be worse for the Roman digestion than to have an antipasto plate whisked away to make room for the immediate delivery of the pasta course.
On the matter of ordering, many foreigners find themselves cowed by the assumption that the antipasto, primo, secondo, dolce routine is de rigueur. There was a time when Roman waiters made little effort to conceal their disappointment, nay their disgust, at the uncultured tourist who just wanted a plate of spaghetti. Nowadays, however, you will find you can order a minimal one-dish meal without enduring sneers. No need to be intimidated into ordering more than you care to eat. Getting the check can be an exercise in determination. What could be ruder than to present a check unsummoned? You will have to be quite clear in your communication with the waiter when you are ready to pay up and leave. The correct Italian verbiage is “il conto, per favore”.


 
 
 
 
Official language
Italian
Currency
Euro (Code: EUR; Symbol: €).
Denominations of coins: 1, 2, 5, 10, 20 and 50 cents; 1 Euro; 2 Euros.
Denominations of banknotes: 5, 10, 20, 50, 100, 200 and 500 Euros, each with a different color.
Weights and measures
Metric system
Electricity
220V 50Hz
Country dialing code
+39
Time zones
All of Italy is in the same time zone: GMT/UTC +1 (Central European Time).
Daylight Saving Time/Summer Time is used from the end of March to the end of October, when clocks are set an hour ahead of Standard Time.
 
 
 
 
Climate and Clothing
Rome enjoys a typical Mediterranean climate. It is most comfortable in mid-spring (April to June) and fall (mid-September to October), with generally sunny skies and mild temperatures. Late autumn (November) can be rainy.
In summer (July and August), Rome is very hot with temperatures often above 32°C (90°F).  Many businesses close during August, and Romans abandon the city for the Ferragosto holiday on August 15. Light or medium-weight clothing is recommended in summer.
In winter (December to February ) the weather is cold and the average high temperature is about 13°C (55°F). Lows below zero are not uncommon. It is advisable to come equipped with a raincoat and an overcoat or heavy jacket for the winter.
 
Money
Banknotes
Euro banknotes come in denominations of 5, 10, 20, 50, 100, 200 and 500, each with a different color. It is often difficult to get change for a €500 banknote.
Coins
One Euro is divided into 100 cents (centesimi, in Italian). Coins of 1, 2 and 5 cents are copper-colored; coins of 10, 20 and 50 cent are gold-colored; 1 and 2 Euro coins are gold-and-silver colored.  
Changing your money
Banks and post offices are the most reliable places to exchange currency or to change travelers checks.  You can also use a credit card to withdraw cash in Euros from automatic teller machines (ATMs), which are widespread and easy to use.
Credit cards are widely accepted in restaurants, hotels, shops and railway stations, however, some places may only accept cash.  We recommend that you bring along a sufficient amount of Euros or travelers checks to cover immediate expenses and to keep some Euros on you at all times.


[1]All contents of the tipping section are quoted from the web-site:  http://www.lonelyplanet.com/italy/practical-information/money-costs
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